30-Day Money-Back Guarantee
We’re proud to offer you a 30-day (from shipment date) money-back guarantee on all products sold through Veritas Market.
Refunds require that you return the unused product and use a shipping service that provides delivery confirmation (ex., tracking number). The customer is responsible for the return shipping costs. Once we have confirmation that your return is on the way, we’ll give you a full refund. To initiate this process, please email us at firstname.lastname@example.org or contact us by phone at 855-683-7482. Refunds will be issued to your original payment method (credit or debit card).
Veritas is not responsible for missing, damaged or stolen packages as a result of a mistake by the courier or the customer (ie. submitting wrong address). For these kinds of issues, Veritas will manage refunds and replacements on a case by case basis.
Contact Customer Support at email@example.com or 855-683-7482.
*Refunds and returns for international orders are exempt from our 30-Day Money-Back Guarantee and will be handled on a case by case basis.